Shipping Information
All orders are shipped from our warehouse in China.
Processing Time
Orders are processed within 3–5 business days, Monday to Friday.
Estimated Delivery Time
United States 15–25 business days
Canada:: 15–30 business days
UK & France & Germany & Italy & Spain & Netherlands: 20–35 business days
Delivery times may vary due to customs clearance, weather conditions or local courier operations.
Shipping Methods
We work with reliable international logistics partners such as YunExpress and 4PX.
Tracking information will be provided by email once your order has been shipped.
Shipping Fees
We currently offer free standard shipping on eligible orders.
Returns & Refunds
We accept returns within 30 days of delivery.
To be eligible for a return, items must:
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Be unused and in original condition
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Be in original packaging
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Include proof of purchase
Non-quality related returns (such as change of mind, wrong size, or no longer needed):
Return shipping costs are the responsibility of the customer.
Damaged or defective items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos or videos. After verification, we will offer a replacement or refund.
How to request a return
Please email us at: babeecats@babeecats.com
Our customer service team will provide you with the return instructions and return warehouse address.
How long will it take to receive the refund?
We will process the refund within 3-5 working days upon receipt of the returned goods (ensuring that the goods have no obvious signs of use, no man-made damage, and do not affect secondary sales). The specific time for the refund to arrive in the account shall be subject to the corresponding bank or institution.
Business Information
This website is operated by Adele International Trading Co., Limited,
the legal entity behind the brand BABEECATS.
Registered Address
Flat 1506, 15/F, Cheung Fung Commercial Bldg,
21–25 Cheung Sha Wan Road, Sham Shui Po,
Kowloon, Hong Kong SAR
